Online booking, after-hours call handling, and automated text reminders — built around how a plumbing business actually runs, not bolted on from generic software. You own all of it.
// sound familiar?
// what I build for plumbers
Built around your shop, not forced from generic field-service software. I scope, design, build, and hand it off myself.
24/7 call handling & text-back
Every call answered or routed, and missed calls get an instant text back so the customer books with you instead of the next number on Google.
↳ Built Twilio voice routing + SMS for a local plumber (McFly Plumbing).
Online booking that fills the schedule
A booking page customers can use any hour of the day, with deposits or card-on-file to cut no-shows and protect the slot.
↳ Live booking site at mcflyplumbingtx.com.
Automated reminders & follow-ups
Booking confirmation, a 24-hour reminder, an “on my way” text, and a job-done thank-you — sent automatically, no one at the desk required.
↳ Built and shipped this exact SMS flow for McFly.
Your day, on one screen
A dispatch dashboard showing every job, every tech, and status at a glance — replacing the whiteboard, the group text, and the “where are you?” calls.
↳ Built a live wall-mounted ops board for Breeze Airways.
// a real plumber build
McFly Plumbing · 2026
The problem
McFly ran like most trades shops — phone calls, manual scheduling, no way to book or send a reminder without someone picking up. After-hours interest slipped through.
What I built
A custom booking site at mcflyplumbingtx.com (Remix, Supabase, Fly.io) with Twilio voice routing and built-in SMS automation — booking confirmation, a 24-hour reminder, and a job-done thank-you. GA4 from day one. McFly owns the number, Twilio account, and compliance; I built it and run it.
Result
Site and voice are live; the SMS automation is built and in carrier approval. A phone-and-paper workflow is now a real booking funnel that handles its own customer follow-up — no extra hands at the front desk.
// how it works
The phone number, the code, the customer data — all yours. No lock-in, no held-hostage logins.
No agency, no offshore team, no account manager. The person on your first call is the person writing the code.
A 20-minute call to figure out if it’s even a fit. If it isn’t, I’ll tell you — I’d rather say so than show up to a bad project.
The whole point is software your front desk and techs will actually use. Hand-off comes with a walkthrough and docs.
// questions plumbers ask
Yes. We can route your current number through the new system so customers keep calling the number on your truck and your business cards.
Almost always yes if the tool has an API — which these do. Tom will confirm the specifics on the first call.
No. It’s built for a plumbing crew, not engineers. You get a walkthrough and documentation at hand-off, and your front desk uses it day one.
Scoped after a free 20-minute call. Most projects run as a fixed fee or a weekly retainer — no hourly billing, no surprises.
A focused build (booking + reminders, say) can be a few weeks. Larger multi-phase work runs two to six months. Tom will give you a real timeline on the call.
Yes — full ownership transfers to you at the end. The IP terms are spelled out in the engagement letter before any work starts.
// let’s talk
Tell me what’s slipping through the cracks. First call is free — 20 minutes to figure out if a custom build is worth it for your shop. Based in Burleson, working with plumbers across the DFW metroplex.